how can i login?

Question

hi support team,

i got below problem while log-in, would you please help me?

thanks

Maryam

Hash 1XB6LGF

Prachi Bolar · Answer

Hello,

Welcome to community :)

There was an incident as mentioned here : https://jira-software.status.atlassian.com/incidents/5b6kytgmnt43 this has been fixed now.

Incase you still facing issues let us know and we can raise to the concerned team

Thank You,

Prachi

Arkadiusz Wroblewski · Answer

Hello @Maryam Hakimipour  and @Marc -Devoteam-

There is currently an incident, and the main impact appears to be on login functionality.

https://status.atlassian.com/

Marc -Devoteam- · Answer

Hi @Maryam Hakimipour

Can you try another browser or incognito window, if this works, clear your cache and cookies.

Or use the bae url only to connect, like: https://<site-name>.atlassian.net, if you are using a bookmark or shared link.