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Can View only whiteboards be made Editable?

Andy Nash

I'm a Standard user (so should have up to 10 Editable whiteboards).

I created an 11th, and one of my previous ones was then switched to View only.

I've since deleted one of the boards, but the View only whiteboard is still View only.

I was expecting it to turn Editable, given I am back within my 10 whiteboard limit.

Anyone got any advice?

Accepted answers

Salih Tuç

Hi @Andy Nash ,

From the Atlassian support documentation here:

Inactive boards: Once a whiteboard becomes inactive and read-only because you have reached your board limit, you cannot return it to an editable state. However, you can still select and copy content from the board, or use the "Copy board" feature to duplicate the entire board and continue working.

They put it in Free plan but it is applicable to Standard plan since the topic is reaching to the limit and becoming read-only.

So basically, just Copy the board or the board content. Since you already reached the 10th, I think you should sacrifice one simple board and then do the copying for the required ones. I know it is silly but I think this is the only manual solution.

Other than that, you may access to the guys in Atlassian Support from here and kindly ask them to Copy boards since you are at 10th one and it is impossible to create/copy elements/board to the another one.

Cheers,

Barbara Szczesniak

@Andy Nash I think the key takeaway here is that you should either:

decide which whiteboard you don't need anymore first and archive that board; I think (but am not sure) that it will become a read-only whiteboard when you un-archive it. Vote for and watch this ticket for an explicit activate/deactivate option: https://jira.atlassian.com/browse/CONFCLOUD-79299
ask someone with access to your space who doesn't already have 10 whiteboards to create a new whiteboard and give you permissions to edit it

All comments

Fabio Racobaldo _Catworkx_

Hi @Andy Nash ,

for my knowledge the whiteboard does not automatically flip back to “Editable” when you go back under the limit.

Please could you try to make an existing one whiteboard editable again?

Hope this helps,

Fabio

Salih Tuç

Hi @Andy Nash ,

From the Atlassian support documentation here:

Inactive boards: Once a whiteboard becomes inactive and read-only because you have reached your board limit, you cannot return it to an editable state. However, you can still select and copy content from the board, or use the "Copy board" feature to duplicate the entire board and continue working.

They put it in Free plan but it is applicable to Standard plan since the topic is reaching to the limit and becoming read-only.

Cheers,

Arkadiusz Wroblewski

Hello @Andy Nash

Don´t make that Painfull for Yourself, Copy Content, Delete over Limit, and put Content.

Andy Nash

Thanks all. Seems like there could be some smoothing out that Atlassian could introduce with this.

Having to copy View only boards to new Editable boards is of course simple enough, but incoming links to the boards will all need recreating which is a bit of a pita...

Barbara Szczesniak

@Andy Nash I think the key takeaway here is that you should either:

decide which whiteboard you don't need anymore first and archive that board; I think (but am not sure) that it will become a read-only whiteboard when you un-archive it. Vote for and watch this ticket for an explicit activate/deactivate option: https://jira.atlassian.com/browse/CONFCLOUD-79299
ask someone with access to your space who doesn't already have 10 whiteboards to create a new whiteboard and give you permissions to edit it

Tomislav Tobijas

One more thing you could use is to restore the previous version of the whiteboard > this essentially can create a new copy of the whiteboard (of that specific version) and will make it 'an active one'

Not the friendliest UI, but well... 🫤

Also, there's this feature request CONFCLOUD-77808: Provide the possibility to set a Whiteboard as read/view-only and editable manually on the UI (duplicated by the one Barbara linked)

Andy Nash

Many thanks. Will do.

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