Erro de Administrador

Question

Boa tarde!

Não consigo logar, mostra que não tenho permissões como administrador.

Shalini Pradhan · Answer

Hello @TI - O Insurance Group ,

Good day! Welcome to Atlassian Community :)

Looks like you do not have Administrator permission to access certain functionalities of Jira.

Navigate to admin.atlassian.com -> Users -> Search for your user account -> Grant access -> provide yourself Jira administrator permission

Hope this helps :)

Prachi Bolar · Answer

Hello,

Welcome to community :)

If Jira says you lack administrator permissions, you likely need to be added to the jira-administrators group or given Site Admin access at admin.atlassian.com.

Please find similar scenario here : https://support.atlassian.com/jira/kb/youve-logged-in-as-an-administrator-but-you-dont-have-access-to-any-jira-applications/
Thank You,
Prachi

Trudy P Claspill · Answer

Hello @TI - O Insurance Group

Welcome to the Atlassian community.

Can you share with us an image of the screen showing the error message?

What is the URL you are trying to access? Show us everything in the URL that comes after atlassian.net/