Hello Atlassian Team,
We are particularly interested in understanding the available improvements or capabilities related to on-call rotations and support coverage during non-business hours.
This is an important aspect for our team, as we are looking to optimize how we manage support shifts outside of regular working hours. Any guidance or recommendations in this area would be greatly appreciated.
If possible, we would also be available to schedule a meeting to discuss this in more detail and better understand the available options.