Add Participant to linked items

Darryl St_ Pierre

Trying to create an Automation for when a work item from Project B is linked to a work item in Project A, a Request Participant is added to the Project B item. Created this basic automation but it's not even executing when I link a ticket from within Project A.

What am I missing?

Trudy P Claspill

Hello @Darryl St_ Pierre 

What is the Space Scope for your rule? It will need to be a multiple Space scoped rule identifying both Project A and Project B as in scope. Only Jira Admins can create multiple Space scoped rules. Are you a Jira Admin?

If your rule is scoped for only one of the spaces, the item in the other space will not be able to be updated.

 

Additionally, the Work Item Linked trigger is activated by the creation of the link in the "source" item, which is not necessarily the item where you are initiating the link creation. Work item links are directional. I talked about this directionality and the trigger in my answer to another post:

https://community.atlassian.com/forums/Jira-questions/How-can-I-get-field-from-linked-issue/qaa-p/2807518#M1050229

So even though you are creating the link from the Project A issue, depending on the link relationship you are choosing (A blocks B, or B is blocked by A) the item in Project B may be considered the "source" in the link relationship. If your rule is scoped for only Project A, that would explain why it is not getting triggered.