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Confluence subscription deactivated, need to reactivate and restore data

Developers Atechnos_Almond

Confluence subscription deactivated, need to reactivate and restore data

Reference your site: [site URL removed for privacy]

Accepted answers

Tomislav Tobijas

Hi @Developers Atechnos_Almond ,

To reactivate a subscription, please navigate here Atlassian Support: Pricing, Billing & Licensing > select Your Account > Reactivate subscription and fill out the remaining details.

If we are talking about Free plans, here's the info about Atlassian's data retention policies.

Cheers,
Tobi

All comments

Arkadiusz Wroblewski

Hello @Developers Atechnos_Almond

Did you already try contacting Atlassian through support.atlassian.com using the support form?

Here in the Community, we can only try to guide you. We do not have access to reactivate subscriptions from this side.

Tomislav Tobijas

Hi @Developers Atechnos_Almond ,

To reactivate a subscription, please navigate here Atlassian Support: Pricing, Billing & Licensing > select Your Account > Reactivate subscription and fill out the remaining details.

If we are talking about Free plans, here's the info about Atlassian's data retention policies.

Cheers,
Tobi

Developers Atechnos_Almond

after i click Atlassian Support: Pricing, Billing & Licensing

Screenshot 2026-04-02 at 2.31.36 PM.png

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