Hi,
In our Jira project, we have issues with overdue flag. When an issue’s due date passes, it is marked/flagged as overdue as expected.
However, we are observing that when those issues are later transitioned after the due date to Done or Not Required columns(which are mapped to the Done status catagory in the workflow), they still flagged as overdue. Is this expected Jira behaviour?
If so, is there any workaround to remove the overdue flag while keeping the due date? We don't want the overdue flag for any task that has been completed.
Thank you in advance for your advise and support.