Change the Project Account Owner

jerryxiecode

Our project’s current owner has left the organization, and we are unable to contact the account that originally created the project.

 

Could you please advise if it is possible to transfer the project ownership to another team member? If so, what steps do we need to follow to complete this process?

Trudy P Claspill

Hello  

Welcome to the Atlassian community.

"Project" is not a name for an artifact within Confluence. Those are typically Spaces that include Pages, Blogs, Live Docs, Databases, Whiteboards, etc.

If you truly are talking about administrative access to a Space in Confluence, you will need to contact the administrator of your Confluence Application for assistance.

 

If this doesn't concern a Space, do you actually mean the contact for your Atlassian Cloud Organization or your Confluence application subscription is no longer with the company?

Have you checked with you local technical support team to see if there are other people who have administrator access to your Confluence application and/or Atlassian Cloud Organization? What about a contact who receives the bills for your subscription?

If there truly are no individuals within your company with permission to administer your Atlassian Cloud Organization and Confluence app, and your company cannot reactivate the email address and have another user use it to allocate additional administrators, then your company should reach out to Atlassian Billing, Licensing, and Pricing Support to get assistance with getting administrator access for your Organization granted to another user.

https://www.atlassian.com/company/contact/purchasing-licensing#/