How to add admin created field to two team-managed team?

Question

I have two team-managed spaces, in which tasks (work types) are moved from one to another in a weekly basis. When moving from one space to another, all fields should be preserved.

Currently I have a field created that is in use on both spaces, as image bellow:

This field is working as expected. When I move work from one space to another, the field information is preserved.

I want to create move fields to be used on both space, including of other types (like rich text), however I don´t recall how I setup it before.

What I have tried:
- when I create new fields in the admin settings, I could not add those fields to the spaces.
- when I create new fields in the space settings, those fields are local and could not be used in the other space.

This is driving me crazy...

Trudy P Claspill · Answer

That is interesting! I found that documented as a change request in Atlassian's public Jira instance. The CR was created just 12 hours ago:

https://jira.atlassian.com/browse/JRACLOUD-97974

Gabriel Marques_y0y54c · Answer

Hello @Trudy P Claspill thank you very much for your help!

I guess I found the problem: it´s a bug!

Initially, when I had only those two team-managed spaces, no mather what I did the software did not allow me add the fields created by admin, it only allowed creation of local fields, that could not be shared with other spaces.

After extensive trial and error, I figured it out that after I created a new company-managed work space, now it allows me to add the fields created by admin:

Bellow the same page after I deleted the company-managed space, I am no longer able to add fields!

Trudy P Claspill · Answer

Hello @Gabriel Marques

Welcome to the Atlassian community.

If you want a field that can be shared between Team-managed projects you must create it from the Jira Settings (gear icon next to your avatar) > Work Items > Fields screen.

The field needs to have a global context.

You can find more information about this in the original announcement published in 2022.

Announcing the ability to re-use global custom fields in team-managed projects

(Note some of the screen images may be a bit outdated since there have been quite a few UI changes since 2022.)