Account created in error

Question

I created an account for myself in error. How do I cancel / delete please?

Trudy P Claspill · Answer

Hello @Jo Bembridge

Welcome to the Atlassian community.

If you have erroneously subscribed to an Atlassian product you can proactively cancel the subscription following the guidance here:

https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/

If you are also trying to delete your user login account that will take additional steps. Let us know if you need that information also.

Sandro Leone - EPS · Answer

Hi @Jo Bembridge

I assume you created an instance you don't need? In that case, if you haven't entered any payment details, you can just leave it as is. Atlassian will remove it after a set time.