Where can we view request logs for Atlassian GraphQL Gateway API calls?

Question

Hello Atlassian Team, We are using the Atlassian GraphQL Gateway API: https://.atlassian.net/gateway/api/graphql The requests are being sent using Postman, and we are trying to understand where (if anywhere) request logs can be viewed on the Atlassian side for troubleshooting and debugging purposes. We are executing a GraphQL query operation with the following query: query test ($id:[ID!]!){ users(accountIds:$id){ id name accountId accountStatus canonicalAccountId picture } } Input Variables: { "id": } Could you please clarify: Whether request logs for GraphQL API calls are available to customers or developers? Any official documentation links or authoritative clarification would be greatly appreciated. Thanks in advance.

Marc -Devoteam- · Answer

Hi @Nishant Sharma

Normally in general on executing an API call, to store results you would need to save that data in a format of your choice, such as a database or a file.

Use programming languages like Python or JavaScript to handle the API requests and store the results accordingly.

This also as the call is made based on permission oof the AT or OAuth permissions, won't store this information a log by default as it could be confidential and not accessible for user without correct permissions.

Tomislav Tobijas · Answer

Hi @Nishant Sharma ,

From what I know, there is no dedicated real-time log viewer specifically for the gateway/api/graphql endpoint.

You could check the Atlassian Administration audit logs, but I'm not sure you'll get much from them for these specific calls. Guard Premium does provide additional logs, but I'm still not sure it will help in this case.

Potentially, you could check with Developer Community if they have any additional insights about this 👀

Cheers,
Tobi