nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Sub-task Resolved Status Not Showing in Queue as Strikethrough

MJCorcoran

I always found very useful that Resolved Sub-Tasks showed with a strike-through in my queue of parent tasks. This morning, it simply stopped doing that. In the image attached, the sub-tasks (highlighted in yellow) all show the same (Resolved or not). How can I get that strike-through back?

Accepted answers

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Himanshu Tiwary_go407r

Hi @MJCorcoran ,

This is most likely a issue of the Resolution field, not a queue setting.

Sub-tasks are shown as strikethrough in the queue only if the Resolution field is set. So, if the status was changed to Resolved/Done but the Resolution field is not set, sub-tasks will appear unresolved in the queue.

You can check

Open a sub-task that appears unresolved, and check if the Resolution field is set
Verify the workflow transition to Resolved/Done sets the Resolution field
Verify any reopen workflow transition clears the Resolution field

This issue is not a queue issue but a workflow issue.

Arkadiusz Wroblewski

Hello @MJCorcoran

Please check following KB Article https://support.atlassian.com/jira-software-cloud/docs/choose-when-subtasks-and-linked-issues-have-a-strikethrough/

I tend to give Users a Rod, not Fish 😉

MJCorcoran

Thanks. When I get to the Select Post Functions, that option does not show in the editor.

MJCorcoran

That is all correct in the Workflow. The odd thing is that it was all fine on Friday, but today (Monday) I'm observing this behavior.

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