Error with import CSV

Angel Ferreira

I have an error that I can’t identify how to solve when uploading a CSV through the external system import process. The error indicates that it cannot find the issue type "task," even though in the process I specify a different issue type. Could someone help me? 

Another question is: how I would import a option of a list? 

 

Error Details

Error in issue type "task" — not found in target jira project ""

Error in issue status "to do" — not found in target jira project ""

Ajay _view26_

Hi @Angel Ferreira 

The error usually means Jira is reading values from the CSV that do not exactly match the target project’s configuration.

The first things I would check are:
- the Issue Type values in the CSV exactly match the target project issue type names
- the Status values exactly match the workflow statuses used by that target project
- there are no quotes around the Issue Type values, because Atlassian documents that quoted issue types can cause Jira to say the type is not found
- the target project is actually selected during the import mapping step

So I’d start by cleaning the CSV to plain values with no quotes, confirm the exact issue type and status names in the target project, and rerun a tiny 1-row import first to validate the mapping before importing the full file.