Invited Users billing

Mina Sultan

Hello,

Do invited users count toward the license allocation, even if they haven’t accepted the invitation ye for any Atlassian product ?

Thanks,

Arkadiusz Wroblewski

Hello and welcome to the Community @Mina Sultan 

If you invite someone and give them product access, they can count as billable even before accepting the invite.
If you do not want them billed, you need to remove/suspend them or remove that product access again.
When they are only portal customers in JSM, that is a different case and they are not counted like normal product users.

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