Pre-Fill Watchers in create-Screen

Dieter Guthmann

Is it possible to "Pre-Fill" watchers for a specific issue type in create screen? Our users want the "regular" list of watchers for a specific (critial) issue type... if needed they can remove some or add others. So a fixed entry in notification theme doesn't help here.

Currently we have a solution with a user defined user-picker-Field (only visible in create-Screen), which is pre-filled via a ScriptRunner Behaviour and the users then added via an automation to the watchers. Is there an easier solution?

Gor Greyan

Hi @Dieter Guthmann

In the Jira Cloud, there is no native way to pre-fill the Watchers field on the issue create screen, as watchers cannot be set during issue creation via the UI. The most practical and commonly used solution in Jira Cloud is to rely on automation rules to automatically add a predefined list of watchers after the issue is created, based on criteria such as issue type or project, but this approach does not allow users to modify the watcher list during creation. If user input is required, a custom user picker field can still be used and then processed via automation to add watchers, which is effectively the closest alternative to pre-filling behavior in Cloud.