Request for Account Deletion Help

Question

Hello,

I am writing to request the permanent deletion of my Atlassian account associated with this email address. I attempted to close the account through the "Account Settings" page, but I am unable to complete the process.

Could you please assist me in deleting my account and all associated personal data?

Thank you for your help.

Anastasiia Dimnych · Answer

Hi @김현경,

GDPR Erasure requests are now self service! Go to the Close Account page of your Atlassian ID profile to erase your account and associated personal data.

If you see a notice that your account is owned and managed by an organization, contact your company's Site Administrator of the Atlassian Cloud site to request erasure.

If you are a Site Administrator for Atlassian Cloud, please see Delete a Managed Account for instructions.

Hope this helps!

Best,

Anastasiia

Trudy P Claspill · Answer

@김현경

Welcome to the Atlassian community.

What is blocking you from completing the process? Are you getting some sort of error message? If so, please share that with us.

Kai Krause · Answer

Hi, 
ive send your requiest to atlassian. They will repsond within 2 busines days

BR
Kai