Is there a way to prevent the sandbox from being removed via automation?

Question

Hello all, some months ago our sandbox was deleted without any mail/notice. In order to avoid this scenario again in the future, is there a way to prevent it via Jira Automation?

It is sufficient to open/close a task/issue/whatever (I could automate this need very easly) to keep it alive?

Thanks for your time!

Giurgola Diego · Answer

Hi Staffan, that's exactly the info I need, if we need to login or it's enough to make some background noise.

Thanks for your time.

Staffan Redelius · Answer

Hi @Giurgola Diego and welcome

Sandboxes are suspended after 28 days of inactivity,

I am not sure if Atlassian montor if there is any human activity or login to the sandbox but otherwise you could create a scheduled automation that creates a work item every 20th day to keep it active.

Best regards,
/Staffan