Member of the space doesnt get acces to the space and gets the following hash: 1A9U6Z2. I have a free subscription and i'm not sure how to fix this as an Admin.
Hi @Sultan Erdogan
Remove the user, invite them again, and make sure they log in with the same email; if it still doesn’t work, contact support: https://support.atlassian.com/contact
Hi @Sultan Erdogan and welcome,
try to use browser in incognito mode in order to verify that is not a client issue.
Fabio
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