Currently in Jira Software, when an analyst is creating subtasks for a specific User Story, Occasionally, an analyst will mistakenly create twice, as a duplicate.
To keep the User Story as clean as possible, and to continue to utilize the Project List in its collapsable format, IE , not applying filters, which breaks the collapsable.
we would like a way to properly archive these Duplicate Subtasks, instead of deleting them. for record keeping and arching purposes. I do see a previous Article from 2022 where someone named "Nic Brough -Adaptavist-" was dismissive of the use case presented back then and since then no further mention of archiving of these subtasks has been mentioned.
being able to keep our list in the collapsable view, only displaying active epics, stories and subtasks without a filter, and properly archive epics, stories , and subtasks is not currently possible.
currently what we do when this occurs is just create a "dummy" issue alongside the story that the analyst is aware cannot be deleted, archived, and it just clutters up our view,
we can cancel this issue, but then when filtering out cancelled the collapsable features of epic> story> subtask breaks. which is not ideal. Can someone besides Nic shed some light on my use case!
