Hello Atlassian Support,
My Jira Cloud site (https://nguyenvi.atlassian.net) has been deactivated due to inactivity.
I would like to request reactivation of the site as soon as possible. This site is important for my work and I need to regain access.
Could you please help restore the site or advise on the next steps?
Thank you.
Hi @vi nguyen
Sorry to hear your site was deactivated. You can try reactivating it by logging into https://admin.atlassian.com/billing and checking the Inactive tab under Subscriptions.
If the Reactivate option isn’t available, please contact Atlassian support here:https://www.atlassian.com/company/contact/purchasing-licensing
Note: Data may be permanently deleted 15–60 days after account deactivation.
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