Move "My Pinned Fields" to the very top of the Backlog View?

Question

As a project manager, I plan sprints using the backlog view.

Unfortunately, there is a hideous bug - at least for my organization, not sure if others experience this - that randomly prevents me from assigning work items to people in the main pane of the backlog. I'm not here to talk about that. I am resigned to that, as it's been over a month and it is still happening.

My only workaround is to click on the summary of the work item, find the Assignee field in the details pane, and assign the work item there.

It has been not great, but okay, so far. "My Pinned Fields" was at the bottom of the page, but still above the fold, as long as the description field wasn't too lengthy or the Linked Work Items list wasn't too long.

Enter Rovo Dev.

Now that we enabled Rovo Dev, there are enough sections preceding the fields I actually care about that the Assignee list is actually below the fold on the webpage, which is maddening when I am working with at least 40 tickets in any given sprint. Scroll scroll overshoot scroll back click into it. Rinse, repeat. The added cognitive load is insane.

All literature I have seen says that we can't change the order of this metadata. Why is "My Pinned Fields" NOT at the top of the pane? Like, it's in the name. "Pinned." You pin something when you care about it more than anything else.

Am I missing something here? BTW I also have admin for both Jira and Atlassian in general, if that helps.

mr john_8cmnbt · Answer

I completely feel your pain. The backlog pane workflow gets maddening once the Assignee field isn’t immediately accessible. The whole point of “My Pinned Fields” is that these are fields you care about most, yet it’s frustrating that Jira still places them below other sections, especially with apps like Rovo Dev adding extra content above.

Even with admin privileges, it seems there’s no built-in way to reorder the sections in the details pane. Your workaround (assigning via the details pane) is sadly the only option for now, but with 40+ tickets per sprint, the extra scrolling adds a huge cognitive load.

It feels like Atlassian should make Pinned Fields truly sticky at the top, especially in scenarios like yours. I’d love to know if anyone has a reliable way to force the pinned fields to appear first, beyond the standard settings.

Ajay _view26_ · Answer

Hi @inger_klekacz

I don’t think there’s a supported way to force “My Pinned Fields” above the other built-in sections in the issue details pane.

Atlassian’s current docs say you can pin fields and reorder the pinned fields among themselves, but they still live within the standard work item layout rather than replacing the rest of the issue view.

So if Rovo Dev is adding more sections ahead of the fields you care about, that unfortunately sounds more like a product limitation/UI design issue than a setting you can fix locally.