Jira Help Centre - resize space tiles

Question

Hey JSM fans, on the JSM Help Centre page, we have (currently) 11 different department spaces active that our sales force. By default it seems that the entire help centre screen maxes out at 9 (3 x 3) and then provides a drop menu to display more.

Is there a way to possibly resize the listed department JSM space tiles on display here so they are all visible in the full screen view? Perhaps a 4 x 3 or 5 x 3 version for those companies that really go all the way with JSM?

Couldn't find anything up to this point but I remain hopeful :)

example of current view...

Arkadiusz Wroblewski · Accepted Answer

Hello @Steve Ashton

Unfortunately no.

You can customize the Help Center and portal branding/layout to a certain extent, but not freely control the tile dimensions themselves.

There's couple Apps like Refined which can help you with customizing.

Joseph Chung Yin · Accepted Answer

@Steve Ashton -

It is not possible out of the box, you may want to check if there are any paid third party add-ons via the Marketplace - https://marketplace.atlassian.com/product/jira-service-management

Those specific app sseems to be possible solutions -

https://marketplace.atlassian.com/apps/1220300/theme-extension-for-jira-service-management?hosting=cloud&tab=overview

https://marketplace.atlassian.com/apps/1218481/refined-sites-for-jsm-theme-itsm-hr-help-service-desks?hosting=cloud&tab=overview

Hope this helps.

Best, Joseph Chung Yin