Good afternoon, our automatic rules have stopped working, why is that?
Hi Danyil,
It looks like you’re not the only ones affected—it seems that Atlassian is experiencing an incident. Their status page is still empty for now, but I expect they will publish an update soon.
Regards,
Martin
Have you checked automation audit logs? https://support.atlassian.com/cloud-automation/docs/what-is-the-automation-audit-log/
For me also automation don't work now
Hi @Danyil Chuhuievskyi
Welcome to the Atlassian community.
I'm sorry to hear the automation rules are currently stalled. When "Global" or "Project" rules stop firing, it is typically due to one of four common reasons:
Have you already checked the Audit Log for the affected automation rules? This will tell you exactly if the rules are "Failing," "Throttled," or simply not "Triggering."
Atlassian Support teams are investigating reports of intermittent errors for SOME Jira Cloud customers for Automations triggering. You can subscribe to below incident to receive updates:
Jira Status - Automations aren't triggering on work item creation, field updates, or comment additions
Hello @Danyil Chuhuievskyi
There´s actually Incident atm. so please wait for Solution.
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