I'm trying to find a solution. To find all users, which have been not active for a period or not at all active.
I can see the UI have been change. So i had to find the customer, with this help => Solved: Can't find portal customers in Jira service manage...
But i cannot delete the users, through the API. When i try as the documentation says
I get this
Error publishing web request. Response HTTP status:
Error response HTTP body:
{"errorMessages":[],"errors":{}}, {"errorMessages":["Cannot delete user because 1 issues were reported by this person.","Cannot delete user because they have made 1 comments."],"errors":{}}, {"errorMessages":["Cannot delete user because they have made 4 comments."]
I would like to delete the user, but keep the history as anonym.