Draw.io app deactivation

Naveen Sidda

Hi, We want to check on de-activating Draw.io app integrated with our Confluence. As not all our Confluence users use this app. Couple of questions as it is not possible to ask Draw.io directly as there is no way to contact them from their website. 

 

1. Is it possible to select some users for Draw.io and pay only for them ?

2. If we deactivate the app, existing Draw.io diagrams are still accessible within our Confluence pages and can be edited ?

Arkadiusz Wroblewski

Hello @Naveen Sidda 

There Is pretty much the same Rule for All Apps.

Marketplace app licensing is site-wide by user tier, not only for the users who actively use the App. Better Approach will be "Isolated Instance".

If you deactivate/uninstall the app, existing draw.io macros generally do not stay usable in the normal way while the app is gone. The content is still stored on the page and should come back after reinstall, but pages can show macro rendering errors until the app is available again.

That would be a bit strange, if you stop paying for it, it wouldn’t suddenly still become editable. That’s not how it works.