Admin roles and team roles

Noam Yogev

We're moving from ADO to Jira, and I'm trying to make sense of the different roles and permissions.

Did anyone try linking between the admin roles and team roles, for example:

Product managers - Product admin.

SCRUM masters and group leaders - Space admins.

I wonder if there's a general rule of thumb or best practice.

 

Arkadiusz Wroblewski

Hello and Welcome @Noam Yogev 

I would be careful not to mix admin roles with team roles here.

In Jira, roles like Product admin are broader administration roles, while team responsibilities are usually better handled through project roles and permissions. So I would not automatically map something like product manager = product admin unless that person really needs Jira-wide admin access.

From my side, the cleaner approach is:

team responsibility → project role
platform responsibility → admin role

So if someone only needs to manage work inside a project, I would usually keep that at the project level, not the product admin level.