nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Assign story points to a task

Grant Smith_5z3vkb

I have seen a few forum posts regarding this, but none really answer my question.

I am trying to use Story Points for a task, but I am currently unable to assign them.

I have checked the following:

Screenshot 2026-03-12 at 16.57.37.png

As you see this is enabled.

Under space settings though under fields, I can see Story Points isn't assigned to any screens. I'm assuming this is the issue. But I don't see anyway of adjusting this.

Screenshot 2026-03-12 at 16.58.21.png

Some help would be appreciated

Thanks

Grant

Accepted answers

Gunjan Kumar_xl3r1p

Hi @Grant Smith

If it’s a company-managed project, the most likely reason is that the Story Points field hasn’t been added to the issue screens used by the project.

An admin can fix this by going to Jira Settings -> Issues -> Screens, opening the screen used by the project (Create/Edit/View), and adding the Story Points field. Once it’s added to the screen, you should be able to set story points on the issue.

All comments

Gunjan Kumar_xl3r1p

Hi @Grant Smith

If you’re using a team-managed project in Jira Cloud, the “0 screens” message is normal because screens aren’t used to manage fields in this project type.

Instead, go to Project settings -> Issue types -> select the issue type -> Add field -> “Story point estimate”, as team-managed projects use Story point estimate rather than the classic Story Points field.

Grant Smith_5z3vkb

Thanks for the reply, but this is a company project

Gunjan Kumar_xl3r1p

Hi @Grant Smith

If it’s a company-managed project, the most likely reason is that the Story Points field hasn’t been added to the issue screens used by the project.

Grant Smith_5z3vkb

Thanks again for helping. I appear to of made progress, in that Story Points appears to added to screens now.

Screenshot 2026-03-12 at 19.40.24.png

But, in spaces, board, I still can't add points to a task? The small grey box just will not allow me to edit it, works if its a story, which is expected.

Screenshot 2026-03-12 at 19.42.40.png

Gunjan Kumar_xl3r1p

Go to Jira Settings -> Work Item -> Field configurations, open the configuration used by the space, and make sure Story Points is not hidden for the Task work type.

Grant Smith_5z3vkb

I only appear to have one configuration.

Screenshot 2026-03-12 at 20.04.27.png

And the Story Points appear to be available.

Screenshot 2026-03-12 at 20.04.57.png

Daryl Marsh

Are you able to update the story point field on the same type of issue on another space? Can a Jira Admin? Have you tried opening the issue and try to update the SP there, instead of the backlog? Its acting like there is some kind of restriction on who can update the SP.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

cloud

jira-cloud