FieldType Approvers List missing

mike_atrache

I’m trying to create a new custom field with the Approvers List field type. While I see existing custom fields using this type, it isn't available in my 'Create Field' selection menu.

I have already attempted the suggested workaround to use a User Picker (multiple users) field, linked it to the project and request type, and associated it with the workflow's 'Approve' status. However, the field does not appear in the Approver Field dropdown within the workflow approval settings. How can I enable or select the native Approver type for new fields?

Marc -Devoteam-

Hi @mike_atrache 

This is the default field created when setting up a JSM Team Managed project.

You can't create these type of fields.

If you want to use other filed when using approval, you will need to create user picker fields.

If you create a new User Picker field with the Fields Section of Jira administration, you need to add this field to the Team Managed project first before you can use it there.

This via the space settings ,and the Fields option, then use the Add Field button to find the created field.