How do I know if I am an administrator for my company's Confluence account?

Question

I am trying to follow the instructions for linking our Bitbucket account to an Atlassian account, as requested. I am an administrator for my company's Bitbucket account. I thought I was an administrator for our company's Confluence account as well. When I opened the url admin.atlassian.com (while logged in to Bitbucket) it did not show any existing organizations, instead requested to create a new organization. I went ahead and did that, which was perhaps a mistake.

What do I do now, to make the Confluence users, content, etc. visible to this organization? Or should I have waited for some other admin to do this from the Confluence side, if it turns out I am not an admin there?

Brandi Guess · Answer

I believe this requires Org Admin, which is a higher level of access, and not one that is given as freely. You should reach out to whoever manages your Atlassian platform and have this discussion with them.

Barbara Szczesniak · Answer

@David Peoples TPI When you open admin.atlassian.com, are there any Apps listed on the Overview page? Since you can log on to Bitbucket, at least Bitbucket should be listed.

If you want to find out who the Org Admins are:

* Expand the Directory section and select the Users page.
* In the Role dropdown list, select Organization admin.

If you want to see who the Confluence Admins are:

* Select Confluence in the Apps dropdown. If the list does not contain Confluence, the Confluence app is not installed in your instance.
* Select App admin in the Role dropdown.

Benjamin_tmh9yg · Answer

HI @David Peoples TPI

Welcome to the community!

Is bitbucket in the cloud? If it is, then your accounts are already Atlassian accounts. If you want the org on which the confluence is part of to manage those Atlassian accounts, you'll need to be Org admin of that Atlassian Organization. An Org admin must help you or they must grant you Org Admin access to do so .

-Ben