I want to setup the jira app user property using REST API

Question

Hi All,

I am trying to add some jira app user property using the REST API as per the rest api documentation on jira cloud.

curl --request PUT \ --url 'https://your-domain.atlassian.net/rest/api/3/user/properties/{propertyKey}?accountId=5b10ac8d82e05b22cc7d4ef5' \ --user 'email@example.com:<api_token>' \ --header 'Accept: application/json' \ --header 'Content-Type: application/json' \ --data '{}'

This returns the 200 and the get property also shows the property set, but the UI donot show this property added to the user.

I want this to be showcased on the UI and also use the property shown on the jira issues using the jira user property custom field.

I have tried various ways to achieve this, but did not work. Anyone achieved this.

Shalini Pradhan · Answer

Hello @sujit kumar ,

Good day! The user properties REST API do not appear in the Jira UI. They are mainly intended for apps and integrations, not for direct UI display.

Workaround:

You can create a custom field, then use automation to store the value in that custom field

Marc -Devoteam- · Answer

Hi @sujit kumar

Then you would need to use automation as an example to get the created property and store it in a custom field.

sujitk · Answer

Hi @Marc -Devoteam-  Thanks for the details. I understand now that the api I hit were not meant for setting the properties in UI.

But are there any programmatic workarounds to set these jira app user properties on the UI.

Thanks,