Hi!
I needed to create a new instance of Jira Service Management as the old ona was not used for more than 120 days. Now I wanted to add a new one to slack and I see both of them (old and new one) and it causes problems with creating tickets for a new one. How can I remove old instance from configuration?
Hi @Maciej Baś
I assume that the old inactive instance also has been deleted, so you can't disable this from the JSM side.
I think you should see how integrations then can be removed from the Slack side, as the JSM instance doesn't exist anymore.
It looks like you're new here. Sign in or register to get started.