Jira Cloud – Boards and Backlogs Showing Empty (All Issues Missing)

Question

We are currently experiencing an issue where Jira boards and backlogs appear completely empty across multiple projects.

Observed behavior:

* Backlogs display “0 work items”

* Active sprints show “There’s nothing in this sprint”

* Boards show no issues in any column

* Issue count indicators show 0

This is affecting multiple projects and different boards within our Jira Cloud instance.

John Funk · Answer

Hi @Aïssa

Atlassian is aware that there is an issue with the boards and their team is working on it. Wait just a little while and try again.

Bill Sheboy · Answer

Hi @Aïssa

There are lots of questions / posts reporting this symptom for the last few hours.

As you appear to be on a free license level, I recommend watching the Status Pages for any updates: https://status.atlassian.com/

If you are actually on a paid license level, your Product Admin can submit a ticket here for Atlassian to take a look: https://support.atlassian.com/contact/#/

Kind regards,
Bill

Luis Lirola · Answer

Same here, all boards are empty - and new tasks are not visible right away

But they are visible at least in calendar and list view