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Suddenly all my issues are not displayed in backlog and board - but in search, filters, reports!!!

Jörn Seifert_qmqsxp

Hello Atlassian,

hopefully someone reads this soon - I am really unable to continue working!!

Because: Suddenly all my issues are not displayed in backlog and board any longer - but in search and filters and reports!!!

What happend? I was just away from keyboard for two hours and after that all is gone!

Help!

Accepted answers

Jörn Seifert_qmqsxp

My URL is "johannisthal.atlassian.net"

It seems all issues are still in Jira but are not shown in my board.

How?

Ugnius Aušra

Hello @Jörn Seifert

It seems, that one than one user is being affected by this and reports same issue.

In that case i suggest you to contact to atlassian support https://support.atlassian.com/contact/ and report to them.

Jörn Seifert_qmqsxp

Now it works again!!! Thank you!!!

All comments

Jörn Seifert_qmqsxp

My URL is "johannisthal.atlassian.net"

It seems all issues are still in Jira but are not shown in my board.

How?

albert reinhardt_b8vyhm

my team is having the same issue. Board and backlog screens within 'spaces' display no tickets but the 'filters' section shows the tickets

Ugnius Aušra

Hello @Jörn Seifert

It seems, that one than one user is being affected by this and reports same issue.

In that case i suggest you to contact to atlassian support https://support.atlassian.com/contact/ and report to them.

Jörn Seifert_qmqsxp

Thanks for that answer - but I am on a free plan and therefore cannot contact support

Umut Budak

We have also the same error. Our url is "autoking.atlassian.net"

Jörn Seifert_qmqsxp

Hey Albert,

thanks for your answer... could you maybe contact the atlassian support with our issue?!

Jörn Seifert_qmqsxp

Now it works again!!! Thank you!!!

John Funk

Hi @Jörn Seifert

Atlassian has acknowledged that there is an issue with the boards and their team is working on it. They are seeing some recovery already as you also appear to be seeing. If not yet, give it a little bit of time and refresh.

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