Hello, Is Assets a separate application from Jira Service Management, or should it be considered a feature of Jira Service Management ?
Hi @Chaouky.ElKantaoui.ext
This can be seen as an addition to JSM.
But you can use the information as well in non JSM spaces.
This is not a product you can buy seperatly.
@Chaouky.ElKantaoui.ext Hello.
I checked the current Atlassian docs/pricing because this changed recently.
In Cloud, Assets is best described as a Jira Service Management capability (not a separate standalone app you buy on its own).
What’s true today:
Assets is part of the Jira Service Management / Service Collection offering (it’s not something you purchase as an independent product).
Historically it came from the old Insight app (Mindville). Atlassian retired the standalone “Insight for Jira Cloud app” and moved it into JSM Premium/Enterprise (and is now expanding availability to Standard so far i can remember).
Plan availability depends on your subscription. Atlassian’s own guidance and updates show it’s included as part of JSM/Service Collection plans (with plan/object limits varying).
So if you’re asking “is it a separate application?” → no, not in the way Marketplace apps are.If you’re asking “is it a feature inside JSM?” → yes — that’s the right mental model for Cloud.
Hi @Marc -Devoteam-
Thank you very much for your reply and clarification. I am a former Devoteam employee, by the way :-)
Have a nice day !
Chaouky
Hi @Arkadiusz Wroblewski
Thank you very much for your detailed answer, I appreciate, very helpful.
I was wondering about this for modeling purposes. Now It's clearer : JSM is an application and Assets one of its features.
Thanks again, have a nice day !
It's a small world
@Chaouky.ElKantaoui.ext @Marc -Devoteam-
Indeed world is small, in difference to Atlassian community which feels always huge 😅🤠
Hello,
Thanks for this clarrification; i have a question on my side : i do not really understand the purposes and the usages of "Assets" feature. How are you using it on your side? Is it relevant for you? Are you satisfied?
Thanjs,
Célia.
@Célia
for us, Assets is useful when the information should not just be a normal Jira custom field, but a structured object with its own attributes and relations.
We do not use it only in the classic “IT asset inventory” sense, like laptops, monitors, phones, etc. The bigger value is that you can model business or technical structures and then reference them from Jira issues.
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