I need repeatable/dynamic rows on the portal? Please suggest

Question

Anyone using Jira Service Management: I need a way on the customer portal form to let users add multiple expense line items (Type, Date, Amount, Description) with an ‘Add another’ button, instead of hard-coding Expense 1, 2, 3. Any Marketplace app that supports repeatable/dynamic rows on the portal? Name and quick feedback please.

Rahul Borade · Answer

Thanks! Table Grid Next Generation (iDalko) solves it.

Marc -Devoteam- · Answer

Hi @Rahul Borade

@Shashank Dubey and @Arkadiusz Wroblewski are right.

Another option is to use a JSM form, but add sections and use a radio button field for a new set of options, make sure the to store the information in the field only.

Off-course you could use custom field and link them on the form filed, but in my opinion this is overhead, on storing this infromaiton.

Arkadiusz Wroblewski · Answer

Hello @Rahul Borade

Jira Cloud JSM doesn’t do “repeatable rows / add another line item” natively on portal forms. The form/table bits are basically static, so you end up with the ugly “Expense 1 / 2 / 3” pattern if you stay out-of-the-box.

If you want real line items (Type / Date / Amount / Description with an “add row” feel), the marketplace app I see used most for this is Table Grid Next Generation (iDalko). It gives you a proper grid/table field in Jira and you can expose it on the portal, so users can enter multiple rows without hardcoding fields.

Quick feedback: it’s the closest thing to “dynamic rows” in Jira, and it’s a common solution for expenses / order lines / inventory-style data. The tradeoff is: you’re adopting an app field type, so treat it like a platform decision (permissions, export/reporting needs, etc.).

Have a great Day ☀️🤠