Mac OSX screenshot not working

Parham

hi there,

i have JIRA on-demand and on my Mac, i am not able to use attach screenshot feature. it hangs! i read a few posts but no luck! one said to enable Java 6!!! there must be a solution as i am not alone on this.

i am using Java 7 update 45.

thanks

rambabu patina

Hi Parham,

Could you please tell me which browser you are using(ie browser name and bit). Did you followed the steps to capture the screen shots in Mac given by atlassian.

And you can see https://confluence.atlassian.com/display/ONDEMANDKB/Attach+Screenshot+not+working+with+Chrome+and+Java+7

Regards,

Patina