How to create visual org chart?

Question

Hello Atlassian Community,

I am looking for guidance on creating a visual organizational chart for my team/projects in Jira and automating its population.

Part 1: Visual Org Chart

* How can I create a visual org chart in Jira that shows reporting hierarchy (managers, departments, roles)?

* Are there apps or native Jira features that allow building a dynamic, interactive org chart where users can visually explore the hierarchy?

* Ideally, the org chart should be user-friendly and easy to maintain.

Part 2: Automation from Jira Tickets

* Once the org chart is created, is it possible to automatically add new employees from a Jira ticket?

* The ticket would contain custom fields like employee name, email, job title, department, and manager.

* The org chart should update automatically without manual entry in the org chart tool.

* Which apps or integrations support API-driven employee creation and hierarchy updates from Jira Automation webhooks?

I would appreciate examples, best practices, or recommended apps for building a visual org chart and linking it to Jira automation.

Thanks in advance for your guidance!

Danut M _StonikByte_ · Answer

Hi @Edmond Khachatryan,

Welcome to the Atlassian Community!

As far as I know, Jira does not provide an organizational chart out of the box.

In this case, a good solution would be to search for an app (plugin) on the Atlassian Marketplace.

If you’d like to try a plugin, our Project Team app offers everything you need to create and display organizational charts in Jira.

These charts are built based on user custom fields (such as Title, Role, Manager, etc.) added to an advanced user profile page.

The org charts are then automatically generated from the values in these fields using the Organizational Chart gadget.

If you need help in configuring org charts with our app, feel free to contact us at support@stonikbyte.com.

Danut

Joseph Chung Yin · Answer

@Edmond Khachatryan

To add on to what @Marc -Devoteam- suggested, your organization will need to decide the costs-vs-benefit analysis on all the add-on acquisition because each add-on has subscription costs (it is always based on the number of your paid licenses for JSM on your site).

Add-ons vendors truly have elevated/enhanced JSM core operations to another level for us the JSM users.  We greatly appreciated.

In our Jira/JSM envs, we have acquired many add-ons to fulfill our operational needs and our end users business needs.

Best, Joseph Chung Yin

Joshua Markus · Answer

Could the Reporting Line be used for this? We don't use it, but I've been interested in exploring.