Notification for comments tagged inside Tabs macro by Mosaic

Pedro Siqueira

Hello,

 

I'm using the Tabs Macro (Mosaic), and noticed that if I tag a colleague via comments inside one of my Tabs, they will receive the notification via email, but once they click on to see the page, it doesn't open in comment they were tagged in – it opens on the top of the main page. This issue makes it so the colleague can't find where they were tagged on.

Does anyone know how to fix it?

Abi Brown- Kolekti

Hi @Pedro Siqueira 

Sorry you are having issues.

If you could raise a support ticket here the team can look into whether there is anything they can do to make this more intuitive - we are also working with Atlassian on anchoring in forge and it helps us to have customer use cases to support. 

Its not a fix but in the short term it might help if you mention the name of the tab in the comment so the user goes to the right tab? FYI I am the customer success manager for Mosaic so also happy to chat if you need any additional support - my email is abrown@koleki.com

Thanks

Abi