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How to change the space icon for a Confluence space

Lizzie Willisson

I've checked previous answers and followed the steps in these guides

https://support.atlassian.com/confluence-cloud/docs/change-the-space-name-and-logo/

but despite being the owner of the space and a space admin I cannot change the icon it still shows the initials of a deactivated member who created the space.

Update:

Rovo said a script wasn't loading possibly due to network security. I tried InPrivate and Incognito windows, came off company network, tried hotspotting on my phone and tried opening the page on my phone browser and I'm still unable to update this icon.

How do I change this please? Space Details Icon.png

Accepted answers

Trudy P Claspill

Hello @Lizzie Willisson

Welcome to the Atlassian community.

Have you clicked directly on the icon?

When I hover over the icon in my system I see hover help that says Edit Space Icon.

Screenshot 2026-02-26 at 3.15.24 PM.png

And if I click on it I get a pop-up for uploading a new icon. Screenshot 2026-02-26 at 3.17.43 PM.png

All comments

Trudy P Claspill

Hello @Lizzie Willisson

Welcome to the Atlassian community.

Have you clicked directly on the icon?

When I hover over the icon in my system I see hover help that says Edit Space Icon.

Screenshot 2026-02-26 at 3.15.24 PM.png

And if I click on it I get a pop-up for uploading a new icon. Screenshot 2026-02-26 at 3.17.43 PM.png

Lizzie Willisson

Update:

Lizzie Willisson

Yes thanks this is exactly what I need but I don't get any of these options This is what I'm trying to unlock and access

Trudy P Claspill

Is the space a Personal space or Global space? Logos on personal spaces cannot be changed currently. There is a change request about that here:

https://jira.atlassian.com/browse/CONFCLOUD-16786

If you hovering/clicking on the logo in a Personal Space details page has no effect.

Lizzie Willisson

Thank you I just asked Rovo to check and it's advised how to tell the difference and it looks like it was created as a personal space by the original creator. I'll speak to our admin team and see if we should create a global version.

Appreciate the help!!

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