Relationships in Jira Plans (Jira Advanced Roadmap)

Question

Problem:

In Jira Plans, I want to see which Jira work items a my work item is connected to in other Jira Spaces. Right now, I can only see this if I create a hierarchy of parent - child. But a parent -child relationship, should only exist inside the same Jira space, not go over different Jira spaces.

Copilot recommend me to use "Linked work items", or specific "linked issues" (This did not exist.) instead. I tried, but it will not appear in the plan. I also tried to deactivate "Linked worked Items", but this didn't work either.

What shall I do or have I missed something here?

Gunjan Kumar_xl3r1p · Answer

@Marc -Devoteam- Thanks for sharing this knowledge

Marc -Devoteam- · Answer

Hi @Mikael Antonsson

Welcome to the community.

You will need to add other link types, existing in Jira, to the Plans configuration settings.

Within Jira Administration, choose the Jira Apps section and in the Plans section for the option "Dependencies" here you can add any of the other link types that are defined in Jira to be used for setting dependencies in a Plan

@Gunjan Kumar you can use more link types, blocks is the default ootb, but you can add others.

Gunjan Kumar_xl3r1p · Answer

Hi Mikael, Welcome to the Atlassian Community!

Plans basically doesn’t show “any kind of link” between work items. It only shows links that Jira considers a dependency (like “blocks / is blocked by”) and only if both items are included in your plan. So if you linked items using “relates to” (or similar), Plans will ignore it.

The fix is: link the two work items with Blocks, ask your Jira admin to make sure that link type is enabled for Plans dependencies, and confirm the other space/project is added to the plan’s scope then the connection will show up in the plan. If you want to add multiple spaces to a plan, go to Plan Settings -> Work in your plan -> Edit plan scope, and then add multiple projects.