Hello,
We have created a service account in our Atlassian admin settings, following the instructions in the documentation.
Using this service account, we were able to successfully connect to Jira by generating an API token.
However, for Confluence, we created credentials of the OAuth 2.0 type following the same process, but we are consistently receiving a 401 error. We have already granted the service account all 'classic' permissions within Confluence, so we don't understand why this error persists.
I am providing the configured scopes and the full error message below.
Could you please help us resolve this?
Thanks
"scope":"manage:confluence-configuration manage:jira-configuration manage:jira-data-provider manage:jira-project manage:jira-webhook manage:servicedesk-customer read:confluence-content.all read:confluence-content.permission read:confluence-content.summary read:confluence-groups read:confluence-props read:confluence-space.summary read:confluence-user read:jira-user read:jira-work read:servicedesk-request readonly:content.attachment:confluence search:confluence write:confluence-content write:confluence-file write:confluence-groups write:confluence-props write:confluence-space write:jira-work write:servicedesk-request"
{"code":401,"message":"Unauthorized; scope does not match"}