Hey,
As the title says. I would like to use Advanced forms to give a better user experience for handlers of cases (focused questions at a certain step) and their answers would trigger notifications sent out.
So.
I would mane an advanced form for a certain step in the handling process.
The handler fills and submits the form. -> There are form values/fields populated (single choice questions).
Jira Automation reacts to the values and performs notification action according to the conditions I set up in the "Rules" options.
The space is a simple business managed Jira space, not JSM.
I have trouble building the rules as I cannot find an option to recall the answers from the form in the conditioning step of the rule.
Thank you in advance if anyone can help with the answer.
