How do we know if global transition is available for Done/Closed status in JIRA?

Umashankar Jha

we have a requirement to update issue status to Closed/Done in JIRA. Each issue type has a workflow and issue status can be updated only if global transition is available for Done status. How do we validate efficiently if global transition is available for Done/Closed status efficiently? 

there is bulk get workflow API but its too expensive as we need to call this API for each issue type and validate it.

Could someone suggest more efficient way to validate this?

Tomislav Tobijas

Hi @Umashankar Jha ,

From what I know, I don't believe there's an API or automated method documented that allows you to programmatically check for global transitions across all workflows and issue types in a single, efficient call.

I mean, you could maybe build some scripts/custom solution that would actually go through all workflows associated with specified work types 🤔 I'm guessing we're here talking about a lot of workflows, and that's why you'd like to check it via API rather than manually?

Potentially, you could standardize the majority of workflows (that's generally the recommended approach), and then it would be way easier to maintain those in the future. 👀 

Cheers,
Tobi