I am using JSM with allowlists. So I add my customer domains to the whitelist and assign these domain to Organizations. So If a user opens a ticket Organization automatically filled.
How to manage some edge cases with this setup?
- A user who has an email domain which is assigned to an Organization but should be assigned to a different Organization?
- A user is a partner and should be able to open a ticket for multiple Organizations?
Do you have a best practise to manage Partners?
