Custom fied default value not visible in Jira Form

Question

I have a default value for a custom field that I want to be visible in a form. The default value is showing when creating an issue, but it is not showing whe the field is included in a form. See also screenshots for support.

Is there any workaround to make the default value visible in the Jira Form?

'Create' Screen:

Forms screen:

Ika Wondergem · Answer

Hi Mark, I am not sure I understand your suggestion - in Jira software there is no 'request type', or 'portal', I think these are Jira service management features.

Marc -Devoteam- · Answer

Hi @Ika Wondergem

This is the same issue indeed, I didn't find this feature request.

But as this also mentioned, default field values set in custom fields can't be used in using a form field and link this to a Jira field

If you add the fields directly as fields on the request type and not in a form the default value is retained on the portal

Ika Wondergem · Answer

Hi Nikola, Thank you!

Yes it is a global field without any context restrictions. I have also found this issue relating the same: https://jira.atlassian.com/browse/JRACLOUD-92229