Hello,
When trying to add a new domain in our jira site (we already have one and want to add a new without deleting the previous domain), we are following the steps indicated in
https://support.atlassian.com/organization-administration/docs/copy-and-add-dns-records-to-your-domain-provider/
According to this, we have to follow these steps :
Copy and add DNS records
If you close the DNS records modal the first time we display your records, you can always come back at a later time to copy them. To copy and add DNS records:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Oganization settings > Emails.
Select the Email domains tab.
Select See DNS records for the domain you want to manage. You’ll see 5 or 6 DNS records.
Open your domain provider, and find the screen where you can add DNS custom records. These records are added to the same domain that you’ve added in admin.atlassian.com.
Create custom records in your domain provider by copying and adding the name and value for each DNS record. Refer to the table below for more details about how to add them.
Save these records in your domain provider.
Return to the Email domains tab, and select See DNS records.
Select Run DNS records check or Close.
Run DNS records check initiates the check immediately. It may take a few seconds for this check to complete. If you choose to close, we’ll still run a check 24 hours from the time you add your email domain.
I am having difficulty in executing steps 5 and 6. Can you direct me more specifically?
Thank you in advance,
Aggeliki K.
