unable to manage request type group in service desk cloud

Question

Hi

I can not manage request type group since today.

The column is not displayed !

When I click on the "Request types" menu, The column to manage groupe is not displayed !

The URL  https://.......atlassian.net/servicedesk/admin/.../request-types  change to https://.......atlassian.net/servicedesk/admin/.../request-types/group/33 and only one group is displayed

Is it a bug ? or I change something in my configuration ?

Can you help me please ....

Thanks

image2016-11-18 10:29:42.png

Jean-Louis ZOLA · Answer

Actually the problem seems related to my profile.

I tried with a coworker's account on my computer with the same browser and the problem is not there.

I'm JIRA administrator and SD project administator.

I don't understand why the group management panel is not showing up for me ???

May be, there is a configuration on my profile to do ?

Jack Brickey · Answer

It seems to be working fine for me.