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Last login date for market place apps

Srinivas Krishnappa

Hi Everyone,

Quick help , how do we spot the usage of market place apps, is it natively possible from admin console or should we buy/use separate add on for this purpose.

1)Metrics required is Last login or usage date for each market place app

2)What is the metrics if there is no usage at all for any specific market place app.

Accepted answers

Marc -Devoteam-

Hi @Srinivas Krishnappa

Not there is no option to see when apps are last used.

Some aps have there own logging to provide this.

I don't know any apps that provide this, because they would need access to all apps you could use, that will definitely not be the case.

Some apps store information in there own storage, as this can't be stored in the Cloud database of Atlassian

In my opinion, it's the Job of Jira admin to make sure to know where apps are used and it they are still used.

Apps are bought for a reason, to remain using an app the reason must exist.

All comments

Marc -Devoteam-

Hi @Srinivas Krishnappa

Not there is no option to see when apps are last used.

Some aps have there own logging to provide this.

I don't know any apps that provide this, because they would need access to all apps you could use, that will definitely not be the case.

Some apps store information in there own storage, as this can't be stored in the Cloud database of Atlassian

In my opinion, it's the Job of Jira admin to make sure to know where apps are used and it they are still used.

Apps are bought for a reason, to remain using an app the reason must exist.

Srinivas Krishnappa

Hi @Marc -Devoteam- , thanks for the insight

We are on enterprise plan, In your experience, which specific Event types in the Data Lake best correlate with third-party app activity? Specifically, I'm looking to track the usage of high-cost apps like Xray and Salesforce Connector, planning poker, CLI , JQL extension etc.

Marc -Devoteam-

Hi @Srinivas Krishnappa

There are no events on app usage.

Your best route is to contact the vendor.

Many vendors can share usage insights or recommend ways to measure adoption, especially for Cloud apps.

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