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Create sub-task --> instantly in edit/view screen

Anette Noll

Hi,

I work in 2 instances.
When I create a sub-task in instance 1 and open it, I am instantly in the edit/view screen.

This is different in instance 2.

After creation of a sub-task, I open it and the create screen shows up.

I wonder which is the parameter or place where I can specify the one or the other way. I looked at workflows, systems configurations, events etc. But I cannot find the answer.

Would be great if someone could put me on the right track.

Thank you, Anette

Accepted answers

Karan Sachdev

Hey @Anette Noll

Good day!

On the instance 2, do you have any mandatory fields for subtasks? If so, when you create subtasks inline, it will open up the create screen for you to populate the mandatory fields so the creation can be completed.

Thanks!

All comments

Nikola Perisic

Hello @Anette Noll

How is it possible when the sub-task has been created, to show a create screen? By default, Jira has Create, Edit and the View screen. How the first instance has been set up?