MS Teams Integration with Jira

Uvin_Sandirigama

Context: I created an automation rule to post a message in a teams chat after a ticket gets created in my project. The rule is working as expected, but I need some help making changes to the look at feel, if it's possible to.

 

In my original version, it has this "View in Jira" button when posted on Teams as I had "Include work item summary in message" ticked in the automation rule.

 

I got an ask to see if the details of what shows in that message can be reduced to just a summary but when I do that, i.e. I unticked "Include work item summary in message", it's missing the "View in Jira" button.

 

Is there a way when I can include the "View in Jira" button for my 2nd version (i.e. 2nd screenshot)

 

Abdelkader KARA_n26mr6

Hello Uvin,

I believe you can use Microsoft Teams Adaptive Cards and directly leverage the Teams Message API. For message generation, you can use SmartValue with placeholders such as {{issue.url}}.

Within the Adaptive Card, you can include this value in a button to achieve what I want using like Action.Submit, Action.OpenUrl, and others, and simply feed them with the URL as needed.

I hope this helps.

Kind regards,
Abdelkader